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How do I buy crypto with my cash balance?
You now have the option to buy crypto instantly with no fees using your cash balance. To add cash to your balance, you need to make a deposit to your OKX account via bank transfer or any other payment methods available to deposit cash. You can learn more about depositing and withdrawing cash.Getting started Login to your account.Published on Nov 16, 2023Updated on Feb 9, 2026365Where do I find limits, fees and processing time details for cash withdrawal?
Video Guide You can easily withdraw cash from your OKX account using our cash withdrawal feature. We offer a variety of local currencies and cash withdrawal methods based on your region. Log in to your OKX account to see what's available for you. Here's how to access our cash withdraw feature, once you log in to your OKX account from mobile app or website:How do I access the cash withdrawal feature?Published on May 23, 2025Updated on Mar 4, 202634Where do I find limits, fees and processing time details for cash deposit?
Video guide You can easily send cash to your OKX account using our cash deposit feature. We offer a variety of local currencies and cash deposit methods based on your region. Log in to your OKX account to see what's available for you. Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:How do I access the cash deposit feature?Published on May 23, 2025Updated on Feb 12, 202626How do I withdraw AED with bank transfer?
Go to Assets, and select Withdraw Select United Arab Emirates Dirham to start cash withdrawal Withdrawal method selection for cash withdrawals Select withdrawal method, enter amount and select Preview withdrawal Enter your authorization code or SMS code and select Withdraw to complete making cash withdrawalOn the app Open your OKX app.Published on May 16, 2024Updated on Jan 21, 2026156How do I withdraw USD with international wire transfer as a UAE user?
Go to Assets and select Withdraw Select Cash and USD to start a withdrawal Select international wire transfer for your USD withdrawal Select the bank account you'd like to withdraw and Preview withdrawal Enter your authorization code or SMS code and select Withdraw to submit your USD withdrawalOn the app Open your OKX app, go to Portfolio on the home screen, select Withdraw and Withdraw cash Select withdraw cash to initiate your cash withdrawal Select International wire transfer under USD and NextPublished on May 8, 2025Updated on Jan 2, 20266How do I deposit USD with international wire transfer as a UAE user?
Why am I not able to see the "Deposit cash" feature? To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Why am I only able to select certain payment method types?Published on May 8, 2025Updated on Dec 31, 20254How do I deposit AED with Simple bank transfer?
Go to Deposit Cash on your OKX app 2. Select AED and + Add account to connect your bank account via Simple bank transfer Select Simple bank transfer option and Add account to kickstart cash deposit Select Next to add your account 3.Published on Jun 11, 2025Updated on Dec 30, 202511How do I deposit AED with bank transfer?
Why am I encountering a "Cash deposit unavailable" message? This means that fiat payment services aren't currently available in your region.4. Why do I need to verify my identity before making a deposit? We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.5. How do I check my cash deposit history?Published on May 16, 2024Updated on Feb 12, 2026186How do I convert my crypto?
There are 2 converting methods offered in OKX: Convert cash to cryptocurrency: Convert EUR to your preferred cryptocurrency Convert cryptocurrency to cryptocurrency: Convert your available cryptocurrency to your preferred cryptocurrency Open your OKX app, select Trade > Convert Opening Convert page from homepage Select either EUR or the available crypto in Convert from/to sections Note: only supported crypto and cash for Convert will be shown Select EUR or crypto of the Convert from options You canPublished on Sep 5, 2024Updated on Nov 17, 20256Crypto available for withdrawal FAQ
You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.Published on Jan 25, 2024Updated on Feb 11, 20263,673How do I use Merchant Coupon Code?
No cash value: Cannot be exchanged for cash, credit, or crypto. Merchant handles redemption: If you face issues, report it directly from the coupon detail page.What if I can't access or use the coupon? If you're having trouble with a code: Open the Coupon Detail Page Select I’m having an issue with the code option or review the coupon's specific terms for more infoFAQ1. Can I use the same coupon more than once? No, each coupon is for single-use only.2. Where can I check the coupon's validity?Published on May 19, 2025Updated on Jan 2, 202619How do I sell crypto?
Selling crypto to cash has never been easier with OKX.Published on Aug 10, 2023Updated on Nov 17, 20252,228VIP New Year gift set FAQ
Estimated delivery time: The gift box will be distributed after the promotional period ends. Delivery times may vary depending on merchandise production schedules and logistics conditions.FAQHow do I choose the size of my merch t-shirt? You may refer to the table below as a guide to selecting your t-shirt size:How do I claim my merch gift? You may submit your shipping information via the designated event page under My Rewards > Merch.Published on Dec 19, 2025Updated on Mar 3, 2026239How can I do spot trading with the Jupyter Notebook?
For spot trading under spot or spot and futures mode, please set tdMode='cash'. For spot trading under multi-currency margin or portfolio margin mode, please set tdMode = 'cross'. You'll find below a quick explanation of how to figure out what mode your current account is configured as.9. How can I figure out what mode my current account configured as?Published on Sep 29, 2023Updated on Sep 10, 2025540What can help prevent P2P crypto scams and protect my assets?
In-person cash transactions In this crypto scam, users prefer to buy and sell cryptocurrency face-to-face and in cash. However, by transacting offline, scammers could pay you in counterfeit money or obtain payment without releasing the crypto. In such events, our customer service team can't validate the transaction because of the lack of legitimate proof. Therefore, traders who select this payment method type must be aware of the risks before transacting in cash.Published on Sep 2, 2023Updated on Feb 12, 20261,458