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OKX Trading Rebate Card - Terms and Conditions
With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on 9 Oct 2023Updated on 8 Jan 2026FAQ336How do I buy with debit / credit cards?
You can skip this step if you have already added a card Provide your card details to add your debit or credit card Note: use a card that you own, as card issuers may apply additional security measures, such as multi-factor authentication for approval.Published on 22 Feb 2024Updated on 31 Dec 2025FAQ579How do I deposit AUD with a debit or credit card?
You can skip this step if you have already added a card Add your card for deposit selection Provide your card details to add your card, then select Next Provide your billing address, then select Next After adding your card, you'll see the success notification confirming that your card has been added.Published on 4 Feb 2026Updated on 13 Feb 2026FAQInformation on the New "Rewards" Page
On 2022/12/29 ((UTC+8) ) at 00:00, we will begin the process to convert the remaining Satoshi balance in your account to a rebate card at the ratio of 5,000 Satoshi to 1 USDT rebate card. 2. Accounts with less than 5,000 Satoshi will be issued with a 1 USDT rebate card . 3. Rebate card issued will be valid for 180 days. 4. During this process, you will not be able to use or withdraw your Satoshi. The rebate card will be issued to your account before 2023/01/06 (UTC+8). What is a rebate card?Published on 15 Sept 2022Updated on 17 Nov 2025AnnouncementsGoogle Pay – Additional Terms
Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules. User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device?Published on 8 Aug 2025Updated on 3 Oct 2025FAQ11Apple Pay – Additional Terms
Apple is not the card issuer and is not responsible for the OKX Debit Card ("Card"), underlying account, or any transaction disputes. Tokenised Card When you add the Card to Apple Pay, Apple substitutes a Device Account Number (“token”) for your actual Card number. We may decline, suspend, or delete that token at any time—for example, if we suspect fraud or if your Card account is closed.Published on 8 Aug 2025Updated on 3 Oct 2025FAQ10How do I buy crypto with Apple Pay?
For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Published on 2 July 2025Updated on 2 Mar 2026FAQ5How do I buy crypto with Google Pay?
Other cards aren't supported at this time.How do I buy crypto with Google Pay? For the best experience, please add your card directly through the Google Wallet app.Published on 22 July 2025Updated on 4 Feb 2026FAQ3AZN P2P trading flow update announcement
This update also eliminates risks associated with the use of third-party bank cards. Buyers will be required to validate a personal bank account before placing an order. Please ensure that payments are made strictly from the submitted bank account. Otherwise, the payment may not be successfully validated and the order will be cancelled. Please note that you must use your own bank cards opened in your name with Kapital Bank, Rabita Bank, or M10.Published on 27 Mar 2026Updated on 27 Mar 2026AnnouncementsGuide to ID and selfie photos for identity verification
The photos of your ID should also show all corners of the ID card or document. Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDWhat if there's no back side to my ID? Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required.Published on 13 Oct 2023Updated on 28 Jan 2026FAQ13,328How can I protect myself from scammers?
We don't hold onto cash or freeze any payments from the buyer as the payment is made offline — from card to card (or from wallet to wallet). It's technically impossible for us to hold to payments made outside of the OKX platform. We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed?Published on 21 Aug 2023Updated on 3 Mar 2026FAQ12,035How do I join a video call with customer support?
., lost or stolen card reports), you might be asked to confirm that the card is still in your possession. Keep your camera switched on and ensure you are in a quiet environment throughout the call.Published on 26 Aug 2025Updated on 28 Mar 2026FAQ48Payment adjustment on OKX
Due to recent market fluctuations, card payments are temporarily suspended in certain countries and regions to safeguard customer assets. You can still buy and sell crypto on OKX. If you have any questions, please contact us through support@okx.com.Published on 14 Mar 2023Updated on 1 Apr 2025AnnouncementsWhat onboarding information is required for a Trust?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 2026FAQ112RUB bank payment method update
Please update your "card number" in order to continue using your preferred payment methods We apologize for the inconvenience, OKX P2P teamPublished on 9 June 2023Updated on 17 Nov 2025Announcements