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How do I close my account? (web)
If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.Published on 22 Aug 2023Updated on 11 Feb 2026FAQ454How do I close my account? (app)
Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible. If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead 5. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 6. Select Continue to close if you still want to close 7.Published on 22 Aug 2023Updated on 11 Feb 2026FAQ885OKX to upgrade the position-closing feature for futures and perpetual contracts
Dear OKX users, To enhance your trading experience, OKX will upgrade the position-closing function for futures and perpetual contracts in hedge mode at 8:30 am UTC on June 19, 2023. All closing orders in hedge mode will apply the reduce-only feature. Feature rules: When placing limit orders, market orders, and advanced limit orders to close a position, there will be no verification for the remaining amount of the pending positions that can be closed.Published on 19 June 2023Updated on 17 Nov 2025AnnouncementsSupplementary information for the upgrade on closing and TP/SL orders for futures and perpetual contracts
Announcement Link:OKX to upgrade the position-closing feature for futures and perpetual contracts Optimization #1: No more amount limits for closing limit/market orders in Hedge mode 1.Place closing orders more efficiently: When you have a position and want to close it, there will be no restrictions on the amount of your closing order.Published on 21 June 2023Updated on 17 Nov 2025AnnouncementsHow do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 2025FAQ12UA FAQ
If position values are too low, margin under Unified account can also be lower.Published on 11 June 2021Updated on 29 Aug 2024Product documentationSpot index prices
If an exchange’s price deviates more than 2% from the median price of the rest of the exchanges, that exchange’s price will be taken at 98% or 102% of the median, depending on whether it’s too high or too low. When data from 2 exchanges are available, they will be weighted equally. When data from only 1 exchange is available, it will be taken as the spot index price. OKX introduces various measures at its sole discretion to control systematic risks without separate notifications.Published on 16 June 2022Updated on 5 Nov 2025Product documentationCopy traders: Introduction to proportional copy trading
You can choose for your remaining open positions to either: Close immediately at market price Close when the trader closes Close manually Copying contracts The contracts you want to create copy trades with. All contracts supported by the lead trader are selected by default. You can edit these according to your preferences. Step 4: Select "Copy now", double check the copy trade details and select "Confirm". 3.Published on 11 Sept 2024Updated on 15 Oct 2025Product documentationOKX Will Support the Boba Token (BOBA) Airdrop Program for OMG Network (OMG) Holders
Your account might subsequently be locked if your negative balance is too big. If you don’t want to deal with the extra $BOBA repayment, please repay your loan ahead of the snapshot. Suspended for Deposit and Withdrawls Deposits and withdrawals for OMG tokens will be tentatively closed at approximately 2021-11-11 10:00 (UTC).Published on 9 Nov 2021Updated on 17 Nov 2025AnnouncementsWhy is there a minimum deposit amount for non-BTC?
If the amount is too small, the funds cannot be aggregated because the address balance may not be sufficient to cover the miner fees for an on-chain transfer. System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits. Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.Published on 16 Oct 2024Updated on 3 Sept 2025FAQ32Why is my OKX app not working?
Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet. Check the App Store or Google Play for updates. Install any available updates before opening the app again. Many app crashes are fixed through regular updates and bug patches.2. Check your internet connection Connectivity issues can prevent apps from loading.Published on 16 Mar 2026Updated on 27 Mar 2026FAQRules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
Untradable crypto dust refers to crypto that has a value too small to trade. After the transfers, you can check your Funding account for the relevant assets and transfer history.Published on 28 Aug 2023Updated on 12 Nov 2025Product documentationHow do I create passkeys? (web)
When recognizing a face or gesture, please ensure that the surrounding environment is neither too bright nor too dark, and then try again. If you have reached the maximum number of face verification attempts, verification will be temporarily unavailable. In this case, please contact our customer support team for assistance.Published on 16 Aug 2023Updated on 29 Jan 2026FAQ4,253Options trading FAQ
We offer Market Maker Protection for options market makers to protect makers from executing too much within a short period of time. Please contact your account manager or institutional@okx.com if you want to have it enabled. Please refer to Market Maker Protection API. Please note the time interval is in milliseconds, not seconds. Mass cancel and CAA are available for MMP orders.What are the position limits for options trading?Published on 19 Nov 2024Updated on 9 Feb 2026FAQ4Get started with OKX Options
Please be mindful of the account risk as liquidation could be very costly too. 5.1 Isolated vs Cross In any single-currency/multi-currency/PM account, you can choose to place orders as an isolated or cross position. Isolated means this position is separated from other positions. In Single/Multi-currency, long option positions could only be placed as isolated positions as it is free of liquidation.Published on 9 Oct 2023Updated on 20 Feb 2026Product documentation