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What should I do if the T+N security protection is triggered and I can't trade?
Note: If you do not see any T+N-related prompts, you can sell or withdraw the crypto immediately after the transaction is complete.What should I do if I trigger T+N protection? If your order triggers T+N protection, we recommend that you wait patiently. The restriction will be automatically lifted after N days. For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on 17 Mar 2023Updated on 23 Mar 20262,552What can I do if I trigger risk control?
Why can’t I appeal T+1 orders? To protect your assets and mitigate potential financial losses arising from high-risk fund inflows, orders subject to a T+1 risk control period (i.e., a one-day holding period) aren't eligible for appeal. During this 24-hour period, your assets can't be sold or withdrawn. All other platform functions remain unaffected. This restriction is clearly disclosed prior to order submission.Published on 13 Sept 2023Updated on 26 Jan 20261,769World Cup VIP Exclusive Gift Set FAQ
Delivery times may vary depending on merchandise production schedules and logistics conditions.FAQHow do I choose the size of my merch t-shirt? You may refer to the table below as a guide to selecting your t-shirt size:How do I claim my gift set ? You may submit your shipping information via the designated event page under My Rewards > Merch. Please follow the instructions provided therein to ensure timely shipment.How do I track the delivery of this merch?Published on 19 Dec 2025Updated on 26 Mar 2026297
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