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How do I close my account? (web)
If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.Published on Aug 22, 2023Updated on Feb 11, 2026FAQ454How do I close my account? (app)
Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible. If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead 5. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 6. Select Continue to close if you still want to close 7.Published on Aug 22, 2023Updated on Feb 11, 2026FAQ885OKX to upgrade the position-closing feature for futures and perpetual contracts
Dear OKX users, To enhance your trading experience, OKX will upgrade the position-closing function for futures and perpetual contracts in hedge mode at 8:30 am UTC on June 19, 2023. All closing orders in hedge mode will apply the reduce-only feature. Feature rules: When placing limit orders, market orders, and advanced limit orders to close a position, there will be no verification for the remaining amount of the pending positions that can be closed.Published on Jun 19, 2023Updated on Nov 17, 2025AnnouncementsSupplementary information for the upgrade on closing and TP/SL orders for futures and perpetual contracts
Announcement Link:OKX to upgrade the position-closing feature for futures and perpetual contracts Optimization #1: No more amount limits for closing limit/market orders in Hedge mode 1.Place closing orders more efficiently: When you have a position and want to close it, there will be no restrictions on the amount of your closing order.Published on Jun 21, 2023Updated on Nov 17, 2025AnnouncementsUpdate on Price limit rules and Market-close-all Feature of Futures Trading
Updated of “Market-close-all” Feature: Before the update: After selecting "Market-close-all", our system will automatically cancel all pending close orders of the contracts, then liquidate the holding position(s) at market price. After the update:If there is any pending close order of contract when selecting "Market-close-all", a message will pop-up and require you to "Cancel all" before proceeding. The update has already been applied to our desktop version of website.Published on Jan 19, 2018Updated on Nov 17, 2025AnnouncementsWhat are decentralized applications (DApps)?
This is a dream come true when users migrate from Web2 to Web3. Blockchain experts believe that DApps are powerful vehicles of features in Web3, as they share the philosophy of data decentralization. Most users would be interested in DApp tokens - proof of rewards issued by developers. Users are rewarded tokens based on their participation in the DApp. Uniswap, for example, is a decentralized exchange that issued its own token, UNI.Published on Nov 3, 2022Updated on Mar 6, 2026FAQ30UA FAQ
If position values are too low, margin under Unified account can also be lower.Published on Jun 11, 2021Updated on Aug 29, 2024Product documentationHow do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on Sep 10, 2025FAQ12Spot index prices
If an exchange’s price deviates more than 2% from the median price of the rest of the exchanges, that exchange’s price will be taken at 98% or 102% of the median, depending on whether it’s too high or too low. When data from 2 exchanges are available, they will be weighted equally. When data from only 1 exchange is available, it will be taken as the spot index price. OKX introduces various measures at its sole discretion to control systematic risks without separate notifications.Published on Jun 16, 2022Updated on Nov 5, 2025Product documentationHow do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on Sep 10, 2024Updated on Sep 12, 2025FAQ43OKX Will Support the Boba Token (BOBA) Airdrop Program for OMG Network (OMG) Holders
Your account might subsequently be locked if your negative balance is too big. If you don’t want to deal with the extra $BOBA repayment, please repay your loan ahead of the snapshot. Suspended for Deposit and Withdrawls Deposits and withdrawals for OMG tokens will be tentatively closed at approximately 2021-11-11 10:00 (UTC).Published on Nov 9, 2021Updated on Nov 17, 2025AnnouncementsWhy is my OKX app not working?
Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet. Check the App Store or Google Play for updates. Install any available updates before opening the app again. Many app crashes are fixed through regular updates and bug patches.2. Check your internet connection Connectivity issues can prevent apps from loading.Published on Mar 16, 2026Updated on Mar 27, 2026FAQWhy is there a minimum deposit amount for non-BTC?
If the amount is too small, the funds cannot be aggregated because the address balance may not be sufficient to cover the miner fees for an on-chain transfer. System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits. Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.Published on Oct 16, 2024Updated on Sep 3, 2025FAQ32How do I manually redeem my funds on the official Portal Bridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app.Published on Sep 11, 2024Updated on Sep 12, 2025FAQ28Introduction to proportional copy trading
If the copy trading multiplier is set too high, it may lead to an effective leverage that is excessively high for the customer, increasing the risk of losses and liquidation. Therefore, we recommend that customers refer to the trader's smart recommended multiplier when setting their own, and exercise caution to avoid exceeding the recommended upper limit.Published on Apr 4, 2023Updated on Feb 3, 2026FAQ59