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Why haven’t I received a reply from the blockchain project team?
If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?Published on Oct 17, 2025Updated on Jan 27, 202610450,000 XPL X Drops Campaign Terms and Conditions
Australia: OKX Australia Pty Ltd and OKX Australia Financial Pty Ltd. EEA: OKX Europe Limited (Malta). UAE: OKX Middle East Fintech FZE (OKX Dubai). Brazil: OKX Serviços Digitais Ltda. Singapore: OKX SG Pte. Ltd. Other Eligible Regions: Aux Cayes FinTech Co. Ltd.Published on Dec 16, 2025Updated on Dec 26, 2025Supercharge your supercharts Terms & Conditions
Australia Information about: digital currency exchange services is prepared by OKX Australia Pty Ltd (ABN 22 636 269 040); derivatives and margin by OKX Australia Financial Pty Ltd (ABN 14 145 724 509, AFSL 379035) and is only intended for wholesale clients (within the meaning of the Corporations Act 2001 (Cth)); and other products and services by the relevant OKX entities which offer them (see Terms of Service).Published on Oct 1, 2025Updated on Nov 6, 202523OKX Web3 FAQ
You can safely interact with DApps, DEXs, and the blockchain ecosystem, while we provide tools and security measures to help protect your funds and privacy. FAQ1. Does any of our Web3 services take custody of users' digital assets?Published on Jan 19, 2026Updated on Feb 27, 202629What's a dusting attack?
Avoid interacting with the dust or transferring it. Even if the dust is later moved, attackers typically can't establish a meaningful link to your identity. Exchange accounts: If you notice dusting-related activity involving an exchange account, exercise extra caution. Avoid interacting with dust-related addresses, and don't deposit or transfer dust-linked funds to prevent unnecessary losses. Note: dusting attacks can't be completely avoided on public blockchains.Published on Oct 4, 2024Updated on Mar 3, 202613Trading Bot Marketplace FAQ
Increased engagement: by offering a platform where users can interact with and learn from advanced trading strategies, we foster a community of engaged and informed traders. This interaction supports user growth of our brand. Revenue generation: the marketplace can generate additional revenue for us through commissions on bot transactions and subscriptions, contributing to the platform's financial health and sustainability.Published on Jun 13, 2024Updated on Jan 2, 202648OKX EEA Beginner's Guide
Select the headset icon at the bottom right corner of your browser On the app: Go to Menu, tap the headset icon to enter the support center, then tap on the headset icon again to interact with OKX Assistant. Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.Published on Jun 30, 2025Updated on Feb 19, 202612OKX Beginner's Guide
Select the headset icon at the bottom right corner of your browser On the app: Go to Menu, tap the headset icon to enter the support center, then tap on the headset icon again to interact with OKX Assistant. Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.Published on Mar 20, 2023Updated on Feb 19, 20261,694Reengagement Campaign - Terms and Conditions
Ltd before March 2024 will be entitled to claim the reward. The reward will be paid out monthly, in the 10 days following up on the closing of the month. Please note that the value of the rewards may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw based on market fluctuation. Prices of digital assets, including stablecoins, can and do fluctuate at any moment.Published on Dec 5, 2024Updated on Nov 17, 2025Why is my deposit/withdrawal suspended?
You can also reach out to the project's support team if you need further assistance.Published on Aug 31, 2023Updated on Jan 26, 2026967How can I boost my OKX P2P ads completion rates?
A high completion rate not only underscores your professionalism but also fosters a positive reputation, paving the way for seamless interactions and mutually beneficial exchanges. Therefore, nurturing and maintaining a stellar completion rate is paramount for thriving in the competitive realm of P2P trading, where trust is the currency that drives success.How does the completion rates work?Published on Apr 18, 2024Updated on Aug 28, 202554What are the public and private markets in P2P trading?
The P2P (Peer-to-Peer) trading offers a decentralized model where participants can interact directly with each other, eliminating middlemen and reducing costs. On OKX P2P trading, you can choose to publish ads in public or private markets, each with its own advantages. What are the advantages of public and private markets in P2P trading? 1.Published on Aug 11, 2023Updated on Feb 14, 2026287How do I get started with OKX Trade?
Through ever-improving order-split routing algorithms, DEX aggregators can interact with multiple services and smart contracts while saving gas fees, mitigating slippages, thus offering users the best rates.Published on Jul 26, 2022Updated on Feb 5, 202674OKX listing mechanism
In order to provide more trading information, following the end of the call auction, OKX will display the project team's opening price at the commencement of continuous trading as the initial price of the trading chart. The project team's opening price is provided by the token project team usually based on the valuation of the project.Published on Apr 27, 2018Updated on Feb 23, 20267,443How do I safeguard my Web3 wallet from fraudsters?
Understand the project background: ensure you have a clear understanding of the project background and contact official customer support for confirmation if encountering unfamiliar activities. Adopt safer Web3 practices: avoid unfamiliar links and refrain from authorizing Web3 wallets to unknown third-party applications. Conduct cautionary measures: exercise caution with unfamiliar links or airdrops in your Web3 wallet. Regularly check and promptly revoke authorizations for unfamiliar sites.Published on Dec 13, 2023Updated on Jan 27, 2026948