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How can I protect myself from scammers?
It's technically impossible for us to hold to payments made outside of the OKX platform. We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed? Raise a dispute immediately if you find any suspicious activities or scammers during the transaction process. Our customer support team will look into it and contact you.Published on Aug 21, 2023Updated on Mar 3, 202612,001How do I use recurring buy trading bot?
This can ensure the recurring buy bot runs on auto-pilot, and prevent you from closing the bot manually to prevent buying cryptos outside of their preferred price range, ensuring a strategic purchase each time. Set the preferred criteria in the Buying price range sectionPublished on Aug 30, 2024Updated on Jan 28, 2026586How do I manually set up spot grid trading bots?
For example, if your BTC/USDT bot is set between 50,000 to 200,000 and the market is around 85,000, funds outside the active trading area (like 50,000–60,000 or 110,000–200,000) won’t be used right away. Instead, they can be automatically placed into Earn products. The bot focuses on trading within the most active price zone. As the market moves, the bot adjusts its trading range—and Earn subscriptions or redemptions happen automatically based on which funds are idle.Published on Jun 6, 2024Updated on Nov 17, 2025202OKX listing mechanism
Orders priced outside the permitted range may be cancelled. After trading begins Orders are matched according to normal trading rules. Trading fees are charged only on executed orders. Price limits and order cancellation During pre-open, orders must comply with the applicable price limits based on the pre-open reference or indicative price. Buy orders priced above the upper price limit will not be allowed. Sell orders priced below the lower price limit will not be allowed.Published on Apr 27, 2018Updated on Mar 16, 20267,445What can help prevent P2P crypto scams and protect my assets?
Avoid transacting outside of our P2P platform: P2P crypto scams occur when scammers bypass a platform's escrow system and transact externally. Limit your P2P transactions to our P2P platform to add an additional layer of security to your P2P trades. Our P2P escrow system holds the traded crypto on our platform and releases them to the buyer only when transactions are authorized.Published on Sep 2, 2023Updated on Feb 12, 20261,459OKX P2P user transaction rules
The Platform shall not be and cannot be responsible for any loss of or damages to assets through transactions that are performed or initiated outside of the Platform by the users. The Platform sets the rules for the transaction between seller and buyer, solely to support the user experience on the Platform. The Platform is not part of any P2P transactions. Users should refrain from using foul and offensive language when using the Platform.Published on Sep 5, 2023Updated on Aug 28, 20251,013
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