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How do I change my login password?
is successfully made Note: withdrawals and P2P trading will be unavailable for 24 hours on any new device after you change your login password.On the webI remember my login password Log in to your account at okx.com and go to the security center (Profile icon > Security) In Authentication methods, find Login password, and select Change password Find the login password on the security center page Fill in and confirm your current password, new password, 2FA code (if any) to continue Insert your passwordPublished on 22 Aug 2023Updated on 4 Mar 2026FAQ19,509How do I update my login password?
change is successfully made Note: the withdrawal function will be unavailable for 24 hours if you log in with new devices after you have changed the login passwordOn the webI remember my login password Log in to your account at okx.com and go to the security center (Profile icon > Security) In Authentication methods, find Login password, and select Change password Find the login password on the security center page Fill in and confirm your current password, new password, 2FA code (if any) to continuePublished on 22 Aug 2023Updated on 15 Oct 2025FAQ28OKX wallet announcement about official Starknet network service recovery
Dear OKX users: Receive official notification from Starknet. Currently, Starknet official network services have been restored. You can now conduct normal on-chain trading activities on Starknet. OKX will continue to provide you with better products and better services! OKX team December 20, 2023Published on 20 Dec 2023Updated on 17 Nov 2025AnnouncementsHow to solve the problem of encountering password errors when logging in to wallet
Dear OKX users, We've recently received user feedback about encountering password errors when logging in with the wallet extension. This issue may not be caused by the wallet or the password itself, and the relevant information is as follows: Problem: To ensure the security of your account, we've strengthened the security protection of our wallet to prevent account information from being stolen or cracked.Published on 20 Jun 2024Updated on 17 Nov 2025AnnouncementsHow do I protect my account from Trojan horse takeovers?
If you receive any one-time password (OTP) codes via SMS, don't enter them. Use a clean, secure device to change passwords for all critical accounts Contact our support to secure your account. Begin investigation and recovery only from a trusted device and network Follow up with these steps: Run a full antivirus scan on all devices. Remove unfamiliar apps or software. Check recovery options (email, phone, 2FA) across critical accounts to ensure they remain under your control.Published on 30 May 2025Updated on 5 Feb 2026FAQ10How do I activate my Pay?
This can lead to issues such as accidental deletion or passkeys being overwritten—making recovery difficult or even impossible. These risks are especially relevant for users on Apple devices, where compatibility and system integration are critical. To ensure the best security and reliability, we strongly recommend using the native passkey management tool called Passwords to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on 16 Sept 2025Updated on 28 Jan 2026FAQOKX Wallet supports Account Abstraction, create Smart Accounts with one click
In the future, the OKX wallet will continue to contribute to Account Abstraction technology based on EIP-4337, and will launch social recovery and other special features one after another. OKX Wallet will continue to provide you with excellent products and services! OKX Team August 2, 2023Published on 2 Aug 2023Updated on 17 Nov 2025AnnouncementsPay Account FAQ
A fully integrated Web3 smart wallet with password-free access, Pay account allows you to quickly and seamlessly send and receive crypto across several Ethereum-compatible networks. For added security, it also includes a recovery feature to ensure you don't get locked out of your assets.Published on 16 Sept 2025Updated on 3 Dec 2025FAQWhat should I do if I mistakenly withdraw crypto via the wrong network?
Once you've added the crypto network, select Send, paste the address you just copied, and Next to enter your password to complete the process of retrieving the assets Paste the address you copied after selecting send on MetaMaskWeb 1. Import your third-party wallet into MetaMask wallet via private key. Learn more on how to import your account on MetaMask Open the MetaMask wallet extension, select Import an existing account, and Type your Secret Recovery Phrase to import your wallet 2.Published on 17 Mar 2023Updated on 26 Jan 2026FAQ5,395How do I secure my account after detecting unusual activity?
If your previous device may be compromised, it’s best to use a secure device for any account recovery or checks to reduce the risk of unauthorized access.Published on 21 Mar 2025Updated on 12 Feb 2026FAQ28How do I secure my exchange account?
This means if crypto assets are stolen, recovery is almost impossible—making crypto accounts attractive targets for thieves. Without adequate security, an unauthorized user could steal your funds with no chance of recovery. To protect your assets, we offer advanced security features and encourage vigilance against phishing attacks, which are among the biggest threats to crypto users.Published on 12 Jun 2024Updated on 12 Feb 2026FAQ1,289OKX releases the OKX AI Robot NFT Collection
Excellent creators will share a prize pool of 10,000 USDT! Tutorial - How to get your AI NFTs? Step 1: Download the OKX Wallet App Click to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet [1] Open the OKX App, switch to Wallet, and select I don't have a wallet > Keyless wallet [2] Click Enable now to access the wallet [3] Enter your OKX account and password.Published on 10 May 2023Updated on 17 Nov 2025AnnouncementsHow do I register an account on OKX?
Your email is required for system notifications, identity verification, and password recovery. Note: Each phone number and email address can be used to register only one OKX account. Both a phone number and an email address must be bound during registration.What should I do if I can't sign up?Published on 23 May 2024Updated on 3 Mar 2026FAQ26,661OKX to implement mandatory Self-Trade Prevention
From 10 am UTC on March 14, 2024, OKX will mandate STP on a master account basis for all new orders across all trading symbols and business lines. This will prohibit trades between the same master account, between sub-accounts under the same master account, and between the same master account and its affiliated sub-accounts.Published on 27 Feb 2024Updated on 17 Nov 2025AnnouncementsNew upgrades for better copy trading experience
We are excited to announce some exciting new updates that will transform the way you follow and copy master traders. Here's what's new: Firstly, we have doubled the followers' capacity on Master Traders. This means more slots for copiers, to follow a master trader! Secondly, we have added the search feature that everyone has been asking for, to the market board, making it easier to find your favorite master traders. No more endless scrolling!Published on 21 Mar 2023Updated on 17 Nov 2025Announcements