All
FAQ
Announcements
Product documents
What's a limit order?
What's a limit order and market orders? When placing an order to buy or sell to close a position, the most commonly used order types are limit orders and market orders. You can choose the order type that best suits your trading needs.What's a limit order? A limit order is an order where you set the order quantity and the maximum price you are willing to buy or the minimum price you are willing to sell.Published on 22 Aug 2023Updated on 27 Jan 2026174What's OKX Affiliate Program?
You can also select Download > select any period from one day to one year > select Create report and download the data report. Note: You can create up to 30 reports per month. Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level.Published on 27 Sept 2023Updated on 16 Mar 20263,182What limits are there for futures copy trading?
What limits are there for lead traders? Daily lead trade limit: 500 new positions Total lead trade limit: 5000 new positions Maximum profit-sharing ratio and Maximum copy trader limit depends on lead trader's trader tier. 4.Published on 31 Oct 2023Updated on 10 Mar 2026249What limits are there for spot copy trading?
What limits are there for lead traders? 1. Daily lead trade limit: 500 new buy order 2. Total lead trade limit: 5000 new buy orders 3. Maximum profit-sharing ratio and Maximum copy trader limit depends on lead trader's trader tier. 4.Published on 30 Oct 2023Updated on 10 Mar 2026124How do I place a TP/SL with Limit Order?
Stop Loss (SL): an SL order is designed to automatically buy or sell a position when the market price falls to a certain level, limiting potential losses.Why should I use TP/SL with Limit Order? Using TP/SL with Limit Orders offers several benefits: Setup your trades for success: you can automate your trading strategy by setting predefined exit points, allowing you to manage trades without constant monitoring.Published on 31 May 2024Updated on 12 Feb 2026280How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on 10 Oct 2024Updated on 2 Feb 202652How do I close lead trades with a limit order and custom amount?
Supported order types for futures trading include: Support type Order type Supported Limit, Market, Advanced limit (Post only, FOK, IOC), Take Profit (TP) / Stop Loss (SL), Trailing stop, Trigger Not supported Iceberg, TWAP Note: if you place any bot trades (such as futures grid, futures DCA, or arbitrage bots) they won't act as lead trades.Published on 5 Dec 2023Updated on 9 Feb 20262,262How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on 5 Sept 2023Updated on 12 Feb 2026848Where do I find limits, fees and processing time details for cash withdrawal?
Daily limit: The maximum amount you can withdraw within a 24-hour period. Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can withdraw over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.Published on 23 May 2025Updated on 4 Mar 202634Where do I find limits, fees and processing time details for cash deposit?
The deposit limits as shown on the deposit method selection for the app The deposit limits as shown on the deposit method selection for the webTypes of limits Minimum Deposit limit: Minimum amount you can deposit per transaction. Daily limit: The maximum amount you can deposit within a 24-hour period. Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can deposit over 7 consecutive days.Published on 23 May 2025Updated on 12 Feb 202627How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 202560What can help prevent P2P crypto scams and protect my assets?
According to the Federal Trade Commission, business and government impersonation scams accounted for $133 million in reported crypto losses since 2021. More recently, scammers impersonating Tesla CEO Elon Musk got away with more than $2 million in crypto assets. How to prevent impersonators: Be aware that under no circumstances will OKX's customer service officials ever threaten to freeze your assets or ask you to release your crypto holdings.Published on 2 Sept 2023Updated on 12 Feb 20261,459How do I buy crypto with GrabPay?
What are the transaction limits? Grab has set the following limits for GrabPay wallet verified users: Single transaction limit: SGD $5,000 Annual limit: SGD $30,000 If you exceed the limit, your transaction will not be processed.5. Where do I find limits, fees and processing time details for GrabPay? Payment limits, fees and processing time information will be displayed on the payment method. If you're looking for other processes of purchasing crypto, visit here.Published on 28 Jan 2026Updated on 28 Jan 2026What should I do during or after a scam?
You can now report scams directly on our platform, via both app and web. On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity Example of where you can report the scam on the app On the web: go to Security → Community Safety → Report scam or suspicious activity. Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page.Published on 11 Mar 2024Updated on 4 Mar 2026723How do I stay safe from phishing SMS using the name OKX?
Below, you'll find a breakdown of how these scams operate, why they’re so effective, and what steps you can take to protect yourself and your crypto.What’s happening? We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name.Published on 9 May 2025Updated on 4 Mar 2026321