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How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on Mar 18, 2026Updated on Mar 26, 2026How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on May 9, 2025Updated on Mar 4, 2026321How do I unlock my deposit when the Travel Rule additional verification is required?
Select your deposit source to verify and unlock your deposit You can unlock your deposit depending on where it originated: Select where your deposit is from to verify the deposit3. a) Select Exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox Fill in all the necessaryPublished on Aug 23, 2024Updated on Dec 4, 20255What are Source of Funds (SoF) and Source of Wealth (SoW)?
(past 3 months) Tax Document Shows investments (past 12 months) Others Issued within the last 3 months with funds confirmation Exchange wallet Exchange Statement Issued within the last 3 months and showing name/wallet address Sale Receipt/Confirmation Shows recent crypto asset sales from centralized crypto exchanges (For example: OKX, Binance, Coinbase) Bank Statement Shows crypto asset sale profits Tax Statement Shows crypto asset sale profits Others Issued within the last 3 months and shows walletPublished on Dec 24, 2024Updated on Mar 4, 2026725How do I submit my proof of address (POA)?
Insurance contract Government-issued letter Employer's certificate E-wallet statement Driver's license (optional - only if you select state ID as your ID type) Note: The POA must be your residential address Your full name on the POA must match your legal name If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder.Published on Sep 25, 2024Updated on Nov 17, 20253What are sanctions?
Having additional information helps us verify your identity compared to someone else with the same or similar personal details, such as the same first and last name or country of origin.What happens with the information? The information provided is kept confidential, reviewed only by designated individuals within the Compliance team who are responsible for customer onboarding.Published on Sep 1, 2024Updated on Nov 17, 20252What's Satoshi test and how do I complete it?
After the deposit is made, select the I've made the deposit option.Enter the address owner details for the Satoshi test After confirming the deposit, enter additional information about the address owner, for example, Country, First and Last name.Published on May 28, 2024Updated on Feb 17, 202660Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
The file must end with the name "_inclusion_proof.json." The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder.Published on May 10, 2023Updated on Sep 8, 2025179How do I explore new tokens?
Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: explore which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings?Published on Aug 9, 2024Updated on Nov 17, 2025How do I discover new tokens?
Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when discovering new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: discover which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings?Published on Aug 9, 2024Updated on Sep 10, 202555Address type upgrade FAQ
Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade?Published on Aug 26, 2025Updated on Dec 30, 2025858Accounting methods and cost basis
(Default Method) LIFO (Last In, First Out): The most recently purchased assets are sold first. HIFO (Highest In, First Out): The most expensive assets you buy are sold first.How do I change my accounting identification method? Navigate to Your tax summary > Settings to select your preferred method. Please note that changes only apply to future transactions. An example of what your tax summary looks likePublished on Nov 4, 2025Updated on Feb 13, 2026Travel Rule FAQ
If I deposit money from another exchange (such as Upbit) to OKX and encounter Travel Rule verification failure due to a name mismatch, what should I do? You can verify whether the information provided by the sender before depositing matches your identity verification details on OKX. Occasionally, errors occur due to incorrect name entries, resulting in verification issues.Published on Jul 20, 2023Updated on Feb 5, 2026799How do I deposit USD with U.S. Domestic wire transfer?
OKX Inc. is our official legal name.Published on Feb 5, 2025Updated on Feb 12, 20269OKX listing mechanism
FAQHow long does the Call Auction or Pre-open period last? The duration of the Call Auction or Pre-open period may vary by trading pair. Typically, both call auctions and pre-open periods last for an hour. What types of instruments support Call Auction or Pre-open? Call Auction and Pre-open mechanisms are used for spot and perpetual futures trading pairs during listings. The applicable opening mechanism for each trading pair will be specified in the listing announcement.Published on Apr 27, 2018Updated on Mar 16, 20267,463