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Scheduled Maintenance Notice – March 20, 11:00 - 11:30 PM PST
Dear OKX User, We want to give you advance notice of a scheduled system maintenance window that will affect certain platform features.Published on Mar 16, 2026Updated on Mar 17, 2026AnnouncementsHow do I turn on the quick order feature?
There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button. The Floating window provides a customizable interface that can be moved around your screen, allowing you to place orders without disrupting your main workspace. This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data.Published on Oct 23, 2024Updated on Sep 10, 2025FAQ14Get started with Orbit livestream
Select the End stream button above the streaming window. The end stream button can be found above the streaming window. Note: If you end your livestream on your external streaming service, it will only pause your livestream on Orbit. At any time, if your livestream is paused for 10 minutes, it will automatically end.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationBuy Streak terms and conditions
Completion Window: Users have an additional four days from the end of the enrollment period to complete all of the daily purchases required for the streak campaign.Published on Jan 9, 2026Updated on Mar 13, 2026FAQHow do I verify OKX's ownership and balance of the wallet address?
Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory of the downloaded folder. In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on Sep 26, 2023Updated on Jan 26, 2026FAQ996How do I set up wallet release for my DEX trading wallet?
Software installation pop-up (Windows): close any pop-ups prompting you to install additional software.Published on Sep 24, 2025Updated on Nov 17, 2025FAQHow do I use the chart trading layout?
After selecting a workspace, you can modify its templates and enable/ disable widgets such as Trading data, Markets and data window and Top movers etc. Open your workplaces on the trading pagePublished on Jan 29, 2024Updated on Feb 12, 2026FAQ1245% Deposit Match Campaign - Terms and Conditions
Once the user completes 90 eligible days within the 180-day window, the reward will be unlocked and made available for trading and withdrawal. Example: If a user completes their 90th qualifying day on April 10th 2026, their reward will be unlocked on that date. Each tier is tracked independently. Users may unlock greater reward amounts if they reach and maintain higher tiers later within the campaign window.Published on Dec 1, 2025Updated on Dec 1, 2025FAQ2What is the New User Full Rebate Program?
Reward Claiming Users must manually claim their daily reward via the Program landing page or Campaign Center within the specified claim validity window. Unclaimed rewards past the claim validity window will expire and cannot be recovered. Upon rewards claiming, a lock-up period applies before the reward becomes usable. The lock-up duration will be set out on the Program landing page.6. What is the reward validity and lock-up period for the New User Full Rebate Program?Published on Mar 16, 2026Updated on Mar 24, 2026FAQWhat's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Published on Jan 15, 2026Updated on Feb 13, 2026FAQ10How do I modify TP/SL?
Select Add under the TP/SL column Select the Add option under TP/SL to modify the position Modify TP/SL levels: A window will pop up, allowing you to set new TP/SL levels Enter your desired TP/SL price Fill in the TP/SL trigger price before confirming Select Confirm to save the changes Review and confirm: Double-check the modified levels to ensure they're set correctly Confirm your changes by selecting ConfirmWhat are the tips for setting TP/SL?Published on Jun 13, 2024Updated on Sep 10, 2025FAQ33Satoshi test FAQ
You have a time window to complete the Satoshi test from the moment you initiate it. This'll be specified before starting the test. Be aware of this timeframe to ensure timely completion.9. What should I do if the Satoshi test is successful? If the Satoshi test is successful, you can proceed with your withdrawal as normal. The successful test verifies that you have control over the withdrawal address.10. Will I need to perform the Satoshi test every time I make a withdrawal?Published on May 28, 2024Updated on Oct 15, 2025FAQ39World Cup VIP Exclusive Gift Set FAQ
Only users who met the VIP requirements at that exact point will see the claim entry on their page.I missed the claim window. Can I still apply after it closes? No. The claim window is open for a limited time only. Once it has closed, the system will no longer accept new submissions.Can I change the size or delivery details I've already submitted? No. The World Cup gift box and apparel are customized merchandise. Once dispatched, modifications and returns are not possible.Published on Dec 19, 2025Updated on Mar 24, 2026FAQ281How do I publish or subscribe to a signal on Signal Marketplace?
may take 3-5 working days Afterwards, publish your signals as below: If you want to publish an existing signal you created: Head to Marketplace dashboard on the Trading Bots page Visit the Trading Bots page and select Marketplace dashboard Select Signal subscription Switch the option to Unpublished and select the signal you want to publish Select Publish signal Select the designated path at the Lead bot management page accordingly After selecting Publish signal, you'll see a Publish signal pop-up windowPublished on Mar 12, 2024Updated on Mar 4, 2026FAQ44US USDG Deposit Match Campaign Terms and Conditions
Once the user completes 90 eligible days within the 180-day window, the reward will be unlocked and made available for trading and withdrawal. Example: If a user completes their 90th qualifying day on November 20, their reward will be unlocked on that date. Each tier is tracked independently. Users may unlock additional rewards if they reach and maintain higher tiers later within the campaign window.Published on Oct 10, 2025Updated on Nov 17, 2025FAQ7