All
FAQ
Announcements
Product documents
Unseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on Apr 25, 2024Updated on Dec 4, 2025FAQ2Why can’t I see or use my crypto balance?
But don’t worry—this may happen because because of how balances are allocated across accounts or how trades are processed. Here are the most common reasons and what you can do:My deposit shows in Funding account, but I can’t use it for P2P trading Why does this happen: Your crypto may be in the Funding account, but P2P trading requires the balance to be in that same account.Published on Oct 14, 2025Updated on Jan 27, 2026FAQ23Important update on Azerbaijan (AZN) P2P trading
What this means for you: For ad creators (makers), all existing ads on the AZN P2P marketplace without a validated payment method will be taken offline on December 10, 2025, 13:00 UTC+4. Your pending AZN orders will remain until they're completed or canceled. To continue P2P trading in AZN, you'll need to add validated Kapital Bank, M10 or Rabita Bank as your payment method starting from December 10, 2025, 13:00 UTC+4. All payment accounts will be validated on a per-order basis.Published on Dec 2, 2025Updated on Dec 2, 2025AnnouncementsSpot copy trading: copy trader FAQ
What happens when I copy a spot Lead trader? When you successfully copy a spot lead trader, you'll automatically replicate their spot trading buy/sell orders.2. What happens when I sell my spot copy trade crypto earlier than the lead trader? You can choose to sell their spot copy trading assets ahead of the lead trader by manually selling on the copy trade management page. Your profit or loss will be the difference between your buy and sell price.3.Published on Oct 18, 2023Updated on Feb 9, 2026FAQ122What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Jun 24, 2025Updated on Jan 15, 2026FAQ52What's Leaderboard?
The Leaderboard is where real traders stand out, powered by transparent, real-time metrics. Whether you're aiming to showcase your trading edge or learn from top performers, this is where verified results take the spotlight. Traders are ranked in real time based on key performance indicators, including PnL %, Total PnL and Assets under management. To offer even deeper transparency, each public...Published on Apr 25, 2025Updated on Jan 2, 2026FAQ6What are NFTs?
What is OKX NFT Marketplace? The OKX Marketplace consists of two primary trading markets: Ordinals and the NFT Market. The Ordinals market facilitates seamless trading, transfer, and certification of BRC-20 assets and BTC NFTs. On the other hand, the NFT market serves as a multi-chain aggregator that encompasses creation, collection, and trading.Published on Dec 26, 2022Updated on Feb 9, 2026FAQ2,865OKX Valentine's day crypto gift - terms and conditions (SEA region)
For more information, please visit www.okx.com © 2025 OKX. Where any discrepancy arises between the translated versions and the English version, the English version shall prevail. For more detailed information, please refer to OKX Terms of Service.Published on Feb 13, 2025Updated on Feb 9, 2026FAQ1P2P SEA campaign: Trade and win a Super Merchant badge, featured ad spots, and USDT rewards!
This is your chance to win featured ad spots, earn a 100 USDT reward, and upgrade to Super Merchant status — unlocking more exclusive benefits.Campaign period: 11 August, 2025 00:00 - 28 September, 2025 23:59 (UTC+8) What is a featured ad? A featured ad is an ad that’ll be highlighted at the top of the marketplace. This premium placement provides the highest visibility and credibility on our P2P marketplace, which can drive more traffic. Who’s eligible?Published on Aug 10, 2025Updated on Nov 17, 2025AnnouncementsOKX to postpone daily settlement mechanism for BTC expiry futures in cross-margin mode
OKX team Mar 26, 2025Published on Mar 26, 2025Updated on Nov 17, 2025AnnouncementsOKX Web3 wallet customer review reward from Sourceforge terms and conditions
Eligibility Note: this program is only available for users in Argentina, Austria, Belgium, Brazil, Bulgaria, the Czech Republic, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, the Philippines, Poland, Portugal, Romania, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, and the United Arab Emirates. The information displayed is strictly for education and informational purposes only.Published on Aug 7, 2023Updated on Aug 28, 2025FAQ55Asia P2P Merchant Exclusive: Win Featured Ads!
What is a featured ad? A featured ad is an ad that’ll be highlighted at the top of the marketplace. This premium placement provides the highest visibility and credibility in our P2P marketplace, which can drive more traffic. Campaign period: March 17, 2025, 12:00 UTC - April 17, 2025, 23:59 UTC Rewards Each winner will receive a three-day featured ad spot. One of your active sell ads will be placed at the top of the P2P marketplace for maximum visibility.Published on Mar 17, 2025Updated on Apr 1, 2025AnnouncementsPre-market Perpetuals FAQ
What happens to my positions and open orders at conversion? There is no change to your pre-market positions and open orders. Your pre-market positions will be carried over to the converted standard perpetuals. Open orders are still valid when the pre-market perpetuals starts to convert and after being converted to standard perpetuals.5. What are the fees for pre-market perpetuals? Trading fees are the same as standard futures. For more details, refer to: https://www.okx.com/fees6.Published on Aug 20, 2025Updated on Feb 9, 2026Product documentationHow do I avoid liquidation with trading tools and features?
What's liquidation? Liquidation occurs when the value of your assets falls below the maintenance margin requirement. This results in your position being forcibly closed to cover the loss. On our platform, it helps prevent traders from owing more than their initial investment.What are the tools and features to help you? Maintain a healthy margin level: a key risk metric in tracking healthy measures, you can spot the margin level as on the image below.Published on Aug 2, 2024Updated on Nov 17, 2025FAQ15What is OKX Builder?
What is OKX Builder? The OKX builder program is a growth platform designed for creators in the crypto space irregardless of you’re a community leader, social media enthusiast, content creator, experienced KOL or anyone with an interest in crypto who enjoys sharing insights and creating content can join. This program supports creators at different stages, helping them build influence, grow their audience, and earn rewards along the way.What do I need to do as an OKX Builder?Published on Dec 16, 2025Updated on Feb 2, 2026FAQ5