You can also locate your ticket in your inbox and join the video verification call directly from the email notification. On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready.

RPC stands for remote procedure call, which is a protocol that lets your OKX Wallet communicate with a specific blockchain network. By adding a custom RPC, you can manually connect to different networks (like a testnet or a custom EVM-compatible chain) that aren’t preloaded in the wallet. This is especially useful for developers or users exploring new or lesser-known chains. Custom RPCs allow you to manually connect your OKX Web3 Wallet to a blockchain network that isn’t supported by default.

If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.

Q: How does the system respond if USDC experiences a de-peg? The system will monitor the exchange rate fluctuations of stablecoins such as USDC. If there is a risk of depegging, the function to convert USD liabilities to USDC liabilities will be suspended. At the same time, the platform will activate emergency mechanisms, such as using the risk reserve fund to cover part of the risk. Q: Is USDG exposed to de-peg risk as well?

The applicable mechanism will be announced in advance based on the characteristics of the asset.The listing mechanisms supported on OKX include: Call Auction Pre-open Call AuctionWhat is a Call Auction?

Voice phishing (vishing) that uses voice calls. A malicious person who uses vishing can call you and pretend to share that there's some news about your P2P orders or account. We'll never ask you for your personal info through a call or message you haven't requested. If you receive a suspicious email, SMS, or voice call, try to verify it through our official verification tool.

Be cautious of unknown calls and verify the identity of the caller. If you receive a call from someone claiming to be OKX official or falsely claiming to be cooperating with OKX and inviting you to join WeChat groups, Telegram groups, or other third-party chat tools, please verify their identity immediately through official OKX channels (here). Note: Official customer service will only contact users through the in-app voice function.

Call Option When you anticipate that the Markets will rise in the future, you can choose a call option. 1. Buy to open a long position Experienced professional users can choose the Advanced Options, which offers a wider variety of option types.

You can choose an alternative verification method, such as the Authenticator app, voice call, or email, to complete the verification. Select other alternative authentication methods if your SMS code doesn't arriveOn the web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code Note: Use a trusted device: If you're already logged in on another device, try completing the OTP verification on that device instead.

High-risk behavior: Messages containing suspicious links or requests to call a specific phone number.Why are these messages so convincing? Due to limitations in SMS technology, sender names can be easily spoofed.

The idea is to make money off the price difference between the two futures – which are also called the two legs of the strategy. The profit a trader makes from this trade comes from the price difference, or spread, between those two contracts. That’s why this strategy is called market neutral; the underlying asset’s price direction does not influence its profitability.

Real account calls require the use of the real account API key, and the value of the x-simulated-trading parameter in the request header needs to be 0. Simulated account calls require the use of the simulated account API key, and the value of the x-simulated-trading parameter in the request header needs to be 1.What's "Interface error: 51010 Request unsupported under current account mode"? This is related to your account mode.

Customizable strategies: Carry trades (spot vs future/perp), futures spreads (future vs future/perp), call/put spreads, calendar spreads, butterfly spreads, condors, ratio spreads, diagonal spreads, back spreads. Options/volatility strategies: collars, straddles, strangles, covered call, protective put, synthetic futures. Creation of synthetic currency pairs by going long one name and short another. For example, BTC/USDT vs AVAX/USDT booked atomically create a synthetic BTC/AVAX pair.

If your margin falls below the maintenance level, we may issue a margin call, requiring you to deposit additional funds. If you fail to meet the margin call, your position may be liquidated to prevent further losses.5. Can I use cross margin and isolated margin on OKX? Yes, we offer both cross margin and isolated margin options: Cross Margin: uses the entire account balance to maintain positions, sharing the risk across multiple trades.

Contract Type Call and Put Exercise Style European options Contract Expirations 1, 2, 3, 4 dailies 1, 2, 3 weeklies 1, 2, 3 monthlies 1, 2, 3 quaterlies of the March, June, September and December cycle.