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How do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on Sep 10, 2024Updated on Sep 12, 202543How do I manually redeem my funds on the official Portal Bridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app. Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy...Published on Sep 11, 2024Updated on Sep 12, 202528How can you protect yourself from a phishing attack?
Pharming: the attacker spots the vulnerability of the user's computer system and modify the file about DNS information stored in the user's computer with malicious code, and replaces the website address that the user would visit with the phishing website address. After entering the legitimate website address in the browser, the user will be auto-redirected to the phishing website address. If the user isn't aware of this, the attack is successful.Published on Aug 17, 2023Updated on Mar 3, 20263,672How do I mint NFTs?
Step 1: Find the NFT project and its official website Identify the NFT project you want to mint and make sure you access the project’s official website or launch page before proceeding.Step 2: Connect your wallet Open the NFT project website if you already own a wallet, connect it to the NFT project website. You can also create a non-custodial wallet through OKX Web3 Wallet, MetaMask, etc. Note: Double-check the signature message and be on alert against any scams.Published on May 5, 2023Updated on Jan 28, 2026665How do I find the supported cryptocurrencies and networks?
Deposit Open the official website. Click on Asset in the upper right corner. Select Deposit and then choose your cryptocurrency and network. You can see all the networks that support this cryptocurrency by selecting from the dropdown menu. Some cryptocurrencies, like SOL, only support deposits on a single network. After selecting the cryptocurrency, a pop-up will appear on the page to provide a notification.2. Withdraw Open the official website.Published on Jan 28, 2025Updated on Feb 9, 20268OKX P2P verified merchant service agreement
Links to third-party websites In order to implement identification information review, this Site may link to third-party websites (such as online banking websites, identity authentication solutions) (“Linked Websites”).Published on Sep 15, 2023Updated on Jan 28, 2026706Disclaimer for machine translation
Many pages on this website, including but not limited to our terms of service, product descriptions, and FAQs, have been translated using machine translation. We make reasonable efforts to provide accurate translations. However, no automated translation is flawless. The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version.Published on Aug 29, 2023Updated on Oct 8, 202598My mobile phone isn't working, what should I do?
I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.Published on Aug 22, 2023Updated on Jan 27, 2026459My authenticator app isn't working, what should I do?
Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app. If this doesn't help, you'll need to change or unlink your authenticator app.Published on Aug 11, 2023Updated on Feb 9, 20261,927How do I manage my P2P settings?
If you have any questions, start with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot.Published on Aug 22, 2023Updated on Mar 17, 20262,523How do I stay safe from phishing SMS using the name OKX?
Here are a few simple but powerful steps you can take to stay safe:What I should do: Always verify information directly through the OKX app or official website. Avoid relying solely on SMS. Turn on Two-Factor Authentication (2FA) to strengthen your account’s security. Monitor your login activity in the app regularly for any suspicious devices or IP addresses. Save and use only the official OKX website (https://www.okx.com/) and download the app from verified app stores.Published on May 9, 2025Updated on Mar 4, 2026321How do I kickstart my journey with DApps?
DApps have long been hosted on websites and programs disconnected from one another, and it can be a bumpy journey to access them. There's a crying need for a once-and-for-all gateway to help users jumpstart immediately. To fill in this gap, we've integrated popular DApps for an accessible and inclusive user experience.Published on Oct 20, 2022Updated on Feb 27, 2026119How do I enhance my OKX app security?
Visit the official website: manually enter www.okx.com in your browser (beware of search engine ads). Select the Download option at the corner. Scan the QR code securely: use your phone’s browser to scan the QR code displayed on the official website. Note: avoid scanning with social/communication apps, as third-party tools may alter links. Learn how to download the official OKX App here: How do I register an account on OKX?Published on Mar 21, 2025Updated on Mar 3, 202634How to prevent phishing emails?
The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe. The email asks for sensitive information OKX will never request your password, seed phrase, private key, or identity documents through email. The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording.Published on Jun 24, 2025Updated on Dec 16, 20253How do I buy NFTs?
OKX (www.okx.com)On the web Go to our website and select DEX, connect your OKX wallet, and find Marketplace > NFT Note: If you don’t have a wallet yet, we recommend downloading the OKX Wallet browser extension. Download from the Chrome Web Store: https://chrome.google.com/webstore/detail/okx-wallet/mcohilncbfahbmgdjkbpemcciiolgcgeAfter opening the extension wallet, select Create Wallet, set a password, and back up your wallet securely.Published on May 30, 2023Updated on Feb 12, 2026530