- How do I change my authenticator app?Published on Sep 11, 2023Updated on Feb 12, 20264,163
- How do I change my phone number?Published on Sep 7, 2023Updated on Feb 9, 202614,141
- How do I change my email?Published on Sep 6, 2023Updated on Feb 9, 20263,982
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Feb 23, 202611,498
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Feb 12, 2026839
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Nov 17, 20256,681
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Feb 12, 202613,534
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Feb 12, 202615,755
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Feb 12, 202623,398
- How do I close my account? (web)Published on Aug 22, 2023Updated on Feb 11, 2026452
- How do I close my account? (app)Published on Aug 22, 2023Updated on Feb 11, 2026881
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Jan 28, 2026396
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Feb 23, 2026352
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jan 27, 2026456
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Feb 23, 2026381